Listening: The Case for Proactive Listening


Oct 12, 2017
01:00 PM until 04:30 PM


When we think of interpersonal communication, 
we often believe that the sender of information is the 
influencer—making leadership and listening appear somewhat contradictory. The fact is that an effective, proactive listener is every bit as influential as the sender of the information. When leaders understand that listening is not a passive behavior, they will be more effective in managing their direct reports. 
The premise for this half-day listening program is that listening is a proactive and interactive involvement with another person’s ideas and feelings. It entails the use of specific verbal and nonverbal behaviors, which leaves both individuals with a firm sense that the words spoken were accurately communicated.

Discover the five fundamentals of proactive listening:

1. Attend to Nonverbal Behaviors 2. Ask Questions 3. Reflect Feelings 4. Paraphrase 5. Summarize   Who Should Attend?  Professionals at all levels; Business Owners   REGISTRATION REQUIRED! OR 707-526-6911




View map Oakland Chamber of Commerce
475 14th Street
Oakland, CA

Additional Information





Contact name

Ann-Marie Heidingsfelder

Contact email

We make every effort to ensure the accuracy of this information. However, you should always call ahead to confirm dates, times, location, and other information.